Privacy Policy

At PanbuDara.com ("Platform", "we", "us", "our"), we value your privacy and are committed to protecting your personal data.
This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, https://panbudara.com ("Website" an online platform).

By using our Website, you agree to the collection and use of your information as described in this policy.

Information We Collect

Personal Information

When you use our Platform, we may collect personally identifiable information ("Personal Information"), which may include but is not limited to:

  1. Name
  2. Email address
  3. Phone number
  4. Payment details (if provided directly to homestay owners)
  5. Address (in the case of homestay owners listing properties)
Non-Personal Information

We may also collect non-personally identifiable information related to your visit to our Website, such as:

  1. IP address
  2. Browser type
  3. Device information
  4. Operating system
  5. Pages visited on the Website
  6. Date and time of access
Information from Homestay Owners

Homestay owners may provide additional information about their properties, including:

  1. Homestay description
  2. Pricing details
  3. Location
  4. Availability
  5. Photos

How We Use Your Information

To Provide and Improve Services

We use your information to:

  1. Facilitate bookings and inquiries between travelers and homestay owners
  2. Provide customer support
  3. Process payments or transactions made directly between travelers and homestay owners
  4. Improve the functionality and user experience of the Website
Communication

We may use your contact details to:

  1. Send booking confirmations, updates, or changes related to a homestay
  2. Notify you about important updates or changes to our services or policies
  3. Respond to your queries and support requests
Marketing and Promotions

With your consent, we may send you promotional emails or newsletters. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email.



Information Sharing and Disclosure

With Homestay Owners

When you make an inquiry or booking through our Platform, your relevant Personal Information (such as name, email address, and contact details) may be shared with the homestay owner to facilitate the reservation process.

Service Providers

We may share your information with trusted third-party service providers that help us operate the Website, including hosting services, payment processors, or email marketing providers. These providers are obligated to maintain the confidentiality of your information.

Legal Compliance

We may disclose your information if required by law or in good faith to:

  1. Comply with legal obligations
  2. Protect our rights and property
  3. Prevent or investigate potential violations of our Terms and Conditions
Data Security

We take reasonable measures to protect your Personal Information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request the deletion of your Personal Information by contacting us at support@panbudara.com.

Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to help us understand how you use the Website and improve its functionality. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Privacy Rights

Depending on your location, you may have the right to:

  1. Access the Personal Information we hold about you
  2. Request corrections to any inaccurate information
  3. Request deletion of your Personal Information
  4. Object to or restrict the processing of your data
  5. Opt out of marketing communications

To exercise these rights, please contact us at support@panbudara.com.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at support@panbudara.com.